Shipping & Returns

Shipping & Delivery

At Anidina, every order is thoughtfully packaged and handled with care, ensuring a seamless delivery experience—whether across town or across the globe.

International Shipping

All orders are shipped from our studio in Singapore.

Made-to-Order Production

Each Anidina piece is crafted on demand once your size is selected at checkout. Please allow up to 14 days for production.

A tracking number will be emailed to you once your piece ships.


Estimated Delivery Times

  • Singapore (local): 1–3 business days
  • International: 5-8 business days

Please note: these are shipping times only and do not include the production period for made-to-order pieces. Delivery estimates may vary slightly based on customs clearance and local courier networks.

Duties & Customs

To ensure a seamless experience, all international duties, VAT, and import taxes are covered by Anidina. You will not be charged any customs-related fees upon delivery. The only cost at checkout is the shipping fee.

Please note: In rare cases, certain countries’ customs authorities may require additional checks or documentation. When this happens, clearance may take longer than the estimated delivery window. Our team will assist you promptly should any additional steps be needed.

Refunds & Exchanges

Made-to-Order Policy

Every Anidina piece is handcrafted in our Singapore studio and produced exclusively for you once your size is confirmed. For this reason, all made-to-order items are final sale and not eligible for refunds or exchanges.

This approach allows us to uphold the craftsmanship, precision, and production integrity that define the Anidina studio.

Order Cancellations

If you wish to cancel your order, you may do so within 24 hours of purchase, or before production begins, whichever comes first.

Once production has started, the order becomes final and non-cancellable.

Damaged or Incorrect Items

In the rare event that your piece arrives damaged or incorrect, please notify us within 48 hours of delivery with photos of the issue. We will remake or repair your item at no cost.

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